Privacy Policy
Privacy Policy
EUCSKY respects your privacy and is committed to protecting the personal information you provide when visiting our website, contacting us, requesting a quote, or communicating with our team.
This Privacy Policy explains how we may collect, use, store, and protect information related to our website visitors, customers, and business inquiries.
Information We Collect
We may collect information that you provide directly to us, including:
Name
Company name
Email address
Phone number or WhatsApp number
Country or shipping destination
Product inquiry details
Order requirements
Files, images, tech packs, artwork, or reference samples submitted by you
We may also collect basic website usage information through Shopify, analytics tools, cookies, or similar technologies, such as browser type, device information, pages visited, and general website activity.
How We Use Your Information
We may use your information to:
Respond to your inquiry
Provide quotes and production suggestions
Communicate about samples or bulk orders
Review product requirements
Arrange production, packing, and shipping support
Improve our website and customer communication
Maintain business records
Prevent fraud, misuse, or unauthorized activity
Business Inquiries
When you submit product details, artwork, logos, labels, packaging requirements, or other project information, we use that information only to review your project, provide manufacturing suggestions, and communicate about potential or confirmed orders.
Sharing of Information
We do not sell your personal information.
We may share necessary information with trusted service providers when required for website operation, communication, payment processing, production arrangement, shipping, analytics, or legal compliance.
These service providers may include Shopify, payment providers, logistics partners, freight forwarders, or other business service providers related to your inquiry or order.
Cookies and Analytics
Our website may use cookies or similar technologies to help the website function, improve user experience, understand website traffic, and support basic analytics or marketing functions.
You may control cookies through your browser settings or applicable privacy settings provided on the website.
Data Retention
We may retain your information as long as necessary for business communication, quote records, order processing, legal compliance, dispute resolution, accounting, or operational purposes.
Your Rights
Depending on your location, you may have rights to access, correct, update, delete, or restrict the use of your personal information.
To make a privacy-related request, please contact us using the information below.
Data Security
We take reasonable steps to protect the information submitted to us. However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated content.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Email: msseucsky@outlook.com
WhatsApp: +86 18658708736